There Is a One Year Deadline to File TRICARE Claims

 

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http://www.tricare.osd.mil/news/2005/news0518.cfm

Tricare News

There Is a One Year Deadline to File TRICARE Claims

June 1, 2005
No. 05-18

TRICARE beneficiaries who file their own claims should remember that, with few exceptions, claims must be filed within one year of the date of medical service or from the date of discharge from an inpatient facility. Beneficiaries also have one year from the date they receive medication to file for reimbursement of pharmacy claims. Additionally, the one-year filing deadline applies to those who file on behalf of individuals with other health insurance (OHI).

The deadline applies to TRICARE Standard beneficiaries as well as to TRICARE Prime enrollees who obtain emergency or urgent care outside of the TRICARE region in which they are enrolled. TRICARE Prime and Extra providers are required to file claims on a beneficiary's behalf, and must also meet the one year requirement. TRICARE beneficiaries who use non-network pharmacies to obtain their prescription drugs pay full price at the pharmacy and then must file a claim to obtain reimbursement.

Beneficiaries have many options for obtaining a claim form (DD 2642): from a TRICARE Service Center, Beneficiary Counseling and Assistance Coordinator or Health Benefits Advisor at their military treatment facility; by mail from the TRICARE Management Activity, 16401 E. Centretech Parkway, Aurora, CO 80011-9043; or online at www.tricare.osd.mil/claims.

By law, other health insurance (OHI) held by TRICARE beneficiaries must be the first payer for covered benefits, including covered pharmacy services. TRICARE pays first, however, when prescriptions not covered by OHI are covered by TRICARE or when OHI coverage is exhausted.

In either case, beneficiaries must obtain an Explanation of Benefits (EOB) from the OHI indicating their OHI does not cover the medication or that the benefit limits of the OHI have been reached. Beneficiaries must submit a DD 2642 form with the EOB, a copy of the itemized bill and, if a drug claim, a copy of the prescription to the appropriate TRICARE contractor for reimbursement. Exceptions to the one-year timely claims filing deadline apply if one or more of the following situations occur:

The beneficiary was TRICARE-eligible at the time of service, but eligibility was not reflected on the Defense Enrollment and Eligibility Reporting System until after the timely filing limit;

Retroactive preauthorization was received after the timely filing limit expired;

TRICARE Management Activity or the regional contractor made an administrative error;

A legal guardian responsible for managing the affairs of a mentally incompetent patient or a patient who is unable to communicate, was appointed after the timely filing date was reached;

The provider submits the claim as a TRICARE-participating provider after changing from a non-participating provider;

The patient submitted a claim to their OHI in a timely fashion and the insurance plan was responsible for a delay beyond the one-year filing date; or

Medicare accepts TRICARE for Life claims as timely. For more information on exceptions to the one-year timely claims filing deadline and for claims requirements, beneficiaries may visit www.tricare.osd.mil/claims. For additional information on where to file claims, beneficiaries should go to www.tricare.osd.mil, click on their specific TRICARE region, and obtain information regarding the TRICARE Retail Pharmacy or the TRICARE Mail Order Pharmacy, as appropriate.

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Tricare Help

Catastrophic cap limits your out-of-pocket costs

By James E. Hamby Jr.
Special to Navy Times
6 June 2005 Issue

Q. What is the Tricare catastrophic cap and how does it work? Are pharmacy co-payments included in the cap?

A. Numerous studies show that people have a tendency to overuse free and unrestricted medical services. To discourage the costs to the government of doctor bills for every runny nose and pimple, yearly out-of-pocket costs for beneficiaries were included when Congress created CHAMPUS (the forerunner of Tricare) in 1966.

The following information applies only to Tricare Standard. It does not apply in full to Tricare Prime, which has no deductible and no co-payment amount that varies with the dollar amount allowed on the claim.

Tricare Standard’s deductible is $150 per person per year, with a maximum of $300 per family no matter how many family members file claims. That applies to Tricare Standard retirees, retiree family members and survivors of deceased active-duty and retired members.

For active-duty family members, the $150 deductible is charged if the sponsor is in paygrade E-5 or above. The deductible for those whose sponsor is in paygrade E-4 or below is $50. Most active-duty families are under Tricare Prime or Tricare Prime Remote and pay no deductible.

Under Tricare, these out-of-pocket beneficiary costs — the deductible and cost share amounts — are limited in each fiscal year by the Tricare catastrophic cap.
When a Tricare claim is processed, the processing contractor assigns a “value” to each medical service. All insurers do this — Tricare, Medicare and commercial insurers. The amount usually is based on records of amounts providers have charged for each medical service in the recent past, together with other factors such as income differentials in various parts of the country, and even between rural and urban places in the same area.

Additionally, Tricare has adjustment factors included that are found in Medicare law. Commercial insurers don’t have to account for those factors. Under Tricare, the final figure is called the amount allowed. It is almost always less than the amount the provider billed.
Tricare bases its payment on the amount “allowed,” not on the amount billed.

For active-duty family members under Tricare Standard, Tricare first subtracts any unsatisfied deductible on a claim, then subtracts 20 percent of the remainder. That 20 percent is the patient’s cost share. Tricare issues a check for the remainder.
That works out to this formula: “amount allowed minus unsatisfied deductible minus cost share equals amount of payment.” It’s the same formula used by most commercial insurers.

For retirees, retiree family members and survivors, the patient’s cost share is 25 percent (compared with 20 percent for active-duty family member).
Claims processors maintain a running total of the amounts each family member and the family collectively pay in deductibles and cost shares during each fiscal year (Oct. 1 to Sept. 30).

When an individual’s deductible total reaches $150, that family member will not be assessed any more deductibles during the fiscal year. When a family’s deductible payments hit $300, no more deductibles will be charged to the family during that fiscal year. All out-of-pocket expenses for covered Tricare services, including pharmacy cost shares, count toward the cap.

The amount of the catastrophic cap is $1,000 per fiscal year for an active-duty family and $3,000 per fiscal year for a retiree family or survivor family. When a family (regardless of size) or individual reaches the catastrophic cap amount, no more deductibles or cost shares will be charged for the rest of the fiscal year. Tricare will pay 100 percent of the amount allowed (not the amount billed) through the end of that fiscal year.

At midnight each Sept. 30, every family’s catastrophic cap account reverts to zero, and deductible and cost-share amounts begin to accumulate again toward the new fiscal year’s catastrophic cap.

To sum up, the cap does not limit the amount Tricare pays for medical care; rather, it is a limit on the amount the beneficiary has to pay each fiscal year in deductibles and cost shares.
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Contributed,
YNCS Don Harribine, USN(ret)